Terms & Conditions

These terms explain how you may use The Archives website and what to expect when you contact our studio.

1. About us and these terms

This website, thearchives.online, is operated by The Archives, a brand strategy, design, content and digital marketing studio based in Viman Nagar, Sector 4, Pune, Maharashtra, India. You can contact us at [email protected].

By using this website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please stop using it. If you act for an organisation, you must have authority for any commitments you make on its behalf. Nothing in these terms removes mandatory consumer rights or other rights that cannot lawfully be excluded.

2. Using the website

You may browse our public pages, share links, view our portfolio and contact us for legitimate purposes. You must not:

• Break applicable law, infringe another person’s rights or submit unlawful, abusive, deceptive or harmful material.
• Attempt unauthorised access to accounts, the administration area, systems, databases or another user’s information.
• Introduce malicious code, disrupt the website, bypass security controls or carry out excessive automated requests that impair its operation.
• Copy or republish protected content without permission, impersonate us, or imply our endorsement without authorisation.

These terms do not prevent uses permitted by law, ordinary search-engine indexing, assistive technology or linking to publicly available pages.

3. Creative work and intellectual property

Website text, design, photographs, films, graphics, branding and other materials belong to The Archives or their respective owners or licensors, unless stated otherwise. Viewing or sharing a link does not transfer ownership or grant a licence to reuse creative work commercially.

Client names, logos, trademarks and portfolio materials remain subject to the rights of their respective owners. Portfolio display does not mean a client endorses every statement on this website. Please ask us before reproducing, adapting or distributing our materials, except where a lawful exception or an express licence allows it.

If you believe content infringes your rights, email [email protected] with the relevant page, a description of your rights and your contact information so we can review it.

4. Inquiries, proposals and client projects

Submitting a form, sending an email, viewing a service description or receiving an initial response does not create a client engagement or reserve availability. We may request further details before deciding whether to propose a project.

Scope, pricing, taxes, payment schedules, timelines, revisions, deliverables, cancellation or refund terms, confidentiality, portfolio permissions and transfer or licensing of intellectual property must be agreed separately in writing. The relevant signed agreement governs those matters and prevails over these website terms if they conflict.

Descriptions and examples on the website are general information, not a binding offer or a guarantee of specific results. Marketing outcomes, reach, rankings, engagement and commercial performance depend on factors outside our control.

5. Information you submit

Please provide accurate contact information and submit only information you are entitled to share. You retain your rights in material you send us. You allow us to use that material only as reasonably needed to assess and respond to your inquiry, discuss the proposed work, and meet related legal or security obligations. Sending an inquiry does not give us a general licence to publish your ideas or use them for unrelated marketing.

Please do not include passwords, sensitive personal information or confidential project materials in an initial inquiry. If a project requires confidentiality arrangements, agree them with us before sharing sensitive material. Personal information is handled as described in our Privacy Policy.

6. Authorised accounts

Administration accounts are for authorised users only. Keep credentials private, use your own authorised account, and tell us promptly if you suspect unauthorised access. We may restrict or suspend access where reasonably necessary to protect the website, investigate misuse or comply with legal obligations. A separate employment, contractor or client agreement may impose additional responsibilities.

7. External websites and services

Links to social networks, portfolio platforms and other third-party websites are provided for convenience. Those services control their own content, availability, terms and privacy practices. A link is not a promise about a third party or an endorsement unless we expressly say otherwise. Please review the relevant provider’s terms before using its services.

8. Availability and information

We aim to keep the website useful and accurate, but content may contain errors or become out of date. We may update content or interrupt access for maintenance, security or operational reasons. We do not promise uninterrupted access or that every page will always be complete, accurate or free from technical issues.

Journal posts and general website content are informational and do not replace advice tailored to your circumstances. If information is important to a project decision, confirm it with us in writing.

9. Responsibility and limits

To the extent permitted by applicable law, the public website and its general information are provided on an “as is” and “as available” basis without warranties beyond those the law requires. To that same extent, we are not responsible for indirect or consequential losses arising from use of, or inability to use, the public website.

Nothing here excludes or limits responsibility for fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence, or any liability or remedy that cannot lawfully be excluded or limited. These website terms do not change liability agreed for paid services in a separate contract. You remain entitled to any mandatory protections available under applicable law.

10. Privacy and cookies

Our Privacy Policy explains the handling of personal information. Our Cookie Policy explains essential storage, optional Google Analytics and how to manage your choice. Using the website or agreeing to these terms does not mean you consent to optional analytics.

11. Applicable law and disputes

These website terms are governed by the laws of India. Subject to mandatory local law and any rights to bring a claim elsewhere, courts with competent jurisdiction in Pune, Maharashtra, will hear disputes concerning these website terms. This provision does not prevent you from contacting a regulator or using any statutory complaint or dispute process available to you.

Please contact [email protected] first so we have an opportunity to understand and resolve a concern. This request does not restrict legal rights or extend any legal deadline.

12. Changes and general provisions

We may revise these terms as the website or applicable requirements change. The date above identifies the current version. Revised terms apply prospectively, subject to any notice or agreement required by law, and do not retroactively amend a signed client agreement.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive it. For questions, contact [email protected].